Shipping & Returns

SHIPPING

We ship all orders from the USA. Orders received before 12pm ET Monday-Friday will be sent out the same day. Orders received after 12pm ET or on Saturday and Sunday will be sent on the next business day.

International Shipping

  • For Shipping to the USA please visit here
  • For Shipping to the UK please visit here
  • Orders may experience delivery delays that are out of our control. If you need your delivery by a specific date, please get in touch so we can help determine the appropriate shipping method.
  • International orders must clear import/export regulations, which may add to the shipping time of an order.
  • All duties, taxes and import fees are paid up front during the checkout process. We will guarantee the duties, taxes and import fees — which will result in your order being expedited at customs — and you will not be charged any additional fees on delivery.

RETURNS

International Returns

Currently we do not offer returns to international customers, please reach out to us at info@serenawilliamsjewelry.com or use the Chat feature if you have any question regarding a product — we'll do our best to help.